Payment Resolution Resources

Payment Resolution Resources for Members

TNAFP physician members have exclusive access to unique support services that deliver real-dollar value for the practice.

Put the Academy’s in-house staff expertise to work for you and your practice when you need help resolving a payment issue.

Sometimes it is as simple as connecting with the right person who can act with authority on behalf of the payer. Other times, the influence of a 2,300-member organization can compel an insurance company to engage in productive dialogue when an individual physician or small group family practice cannot.

TNAFP has valuable connections with the major payers and will serve as your liaison and advocate when you have exhausted all other measures. From uncovering payer hassles to identifying practice-based improvements to correct and prevent denials, TNAFP will advocate on your behalf to escalate issues and work toward a successful resolution.

As a certified coder and auditor, TNAFP Director of Member Services Karen Baird has the knowledge and experience to review claims and medical records to help practices identify causes for payment and auditing issues and develop a remediation plan. She is also certified in healthcare compliance and can advise members on compliance-related matters.

Available services for TNAFP member physicians:

  • Direct support for resolving payer-related reimbursement disputes
  • Independent, influential liaison between physician practices and payers
  • Claim review and consultation
  • Advising on auditing and compliance issues

Contact Us

Karen Baird
Director of Member Services